Refund policy

Return Policy At Hair by Spice, we take pride in providing high-quality hair and lace extensions to our clients. Please review our return policy below:     •    Final Sale Policy: All hair and lace extensions are considered final sale and are not eligible for return or exchange, except in the case of a defect.     •    Defective Products: If a product is found to be defective, it may be returned within five (5) days of receipt. Products must be in tested or lightly used condition to qualify for a return.     •    Refund Process: Approved returns will be issued a full refund in the original form of payment used during purchase. We are committed to ensuring your satisfaction and stand behind the quality of our products. If you encounter any issues, please contact us promptly for assistance.